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Privacy Policy

Introduction

Last Updated: October 2025

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Welcome to NeuroEdge Academy (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.neuroedge.academy], register for our classes, or interact with us online.

Information We Collect

We may collect and process the following types of information:​

(a) Personal Information

  • Full name (parent and/or student)

  • Contact details (email address, phone number, WhatsApp number)

  • Student information (school level, subjects, class preferences)

  • Billing and payment details​

(b) Technical Information

  • IP address, browser type, device type, and operating system

  • Website analytics and cookie data to improve site performance​

(c) Communication Data

  • Messages, forms, or emails exchanged with us

  • Zoom or online class participation data (attendance, chat messages, screen interactions)​

We only collect personal information necessary for the purposes stated below.

How We Use Your Information

We use your personal information to:

  1. Register and manage your class bookings and payments

  2. Send confirmation emails, reminders, and Zoom class links

  3. Communicate with parents and students regarding lessons or updates

  4. Provide study materials and progress tracking

  5. Improve our programs and website experience

  6. Send marketing communications (with your consent)

  7. Comply with legal and regulatory requirements

We will never sell or rent your data.

Disclosure of Your Information

We may share your data with:

  • Service providers (e.g., Wix, HitPay, Zoom, Google Workspace, WhatsApp) that support our operations

  • Tutors or instructors conducting your enrolled classes

  • Regulatory authorities if required by law

All third-party providers are bound by confidentiality and data protection obligations consistent with Singapore’s Personal Data Protection Act (PDPA).

Data Storage & Security

Your information is stored securely using encryption and access controls provided by our trusted vendors (e.g., Wix, Zoom, Google Workspace). We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet-based system is completely secure. By using our website and services, you acknowledge that data transmission over the internet carries inherent risks.

Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. After this period, your data will be securely deleted or anonymized.

Cookies & Tracking

We use cookies and analytics tools (e.g., Wix Analytics, Google Analytics) to enhance user experience. You can disable cookies in your browser, but some features may not function properly as a result.

Your Rights

Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:

  • Access, correct, or update your personal data

  • Withdraw consent for marketing or data collection

  • Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact:
📧 hello@neuroedge.academy

Marketing Communications

If you opt in to receive updates or promotional materials, we may send you newsletters, event notices, or course updates via email or WhatsApp. You may unsubscribe anytime by clicking “Unsubscribe” in emails or replying STOP via WhatsApp.

Third-Party Links

Our website may contain links to third-party platforms (e.g., Zoom, payment gateways).
We are not responsible for their content, privacy practices, or data handling. You are encouraged to review their individual privacy policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy periodically. All updates will be reflected on this page, with the revised “Last Updated” date indicated.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 hello@neuroedge.academy
🌐 www.neuroedge.academy

Legal Disclaimer

The information provided by NeuroEdge Academy on this website and during our classes is intended solely for educational and informational purposes.

While we strive to ensure accuracy and quality of all learning materials, we make no representations or warranties of any kind — express or implied — regarding:

  • The completeness, accuracy, reliability, suitability, or availability of the content or materials provided; or

  • The academic results or outcomes achieved by students enrolled in our programs.

Participation in our classes does not guarantee any specific grade or academic performance.
Each student’s progress depends on individual effort, learning pace, and participation.

By using our website and enrolling in our programs, you agree that NeuroEdge Academy, its tutors, and affiliates shall not be held liable for any loss, injury, or damage arising directly or indirectly from the use of our services, website content, or educational materials.

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